The most common form of communication used in Mackay and Australia wide, is via phone. Depending on the style of accommodation, there may or may not be a personal phone line in each room. If a personal phone is not provided, a Telstra payphone or public gold and blue phones are usually easily accessible. The cost of local calls from a public telephone is 0.40c and any national and international calls are priced higher according to the destination. Most public phones accept both coins and phone cards but it is recommended to pre-purchase a phone card in the rare event a phone booth does not accept coins.
An increasingly popular type communication in Mackay is the internet. Around the Mackay region a few internet cafés operate and the hourly price ranges from $2 – $3 per hour, depending on the speed of the internet connection and screen size. Any information regarding internet communication can subsequently be obtained at any Mackay internet café from trained staff happy to provide assistance. Other internet communication facilities or connection points may also be generously provided by accommodation destinations.
Throughout the Mackay district, a number of post offices and a large scattering of post boxes are conveniently positioned to service the public. Most Mackay post offices are located in main shopping areas but remember that individual post office operation hours may vary.